Decision details

Decision Maker: WMCA Board

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: No


(1)       The contents of this report, which reviewed the current ticketing approach on the West Midlands Metro as well as assessing the viability of alternative options in order to ensure a robust ticketing solution was in place to optimise revenue generation from Metro services, was noted.


(2)       The policy of moving to an off-tram ‘Buy Before Boarding’ ticketing system incorporating the features set out in the report was approved.


(3)       Interim cashflow funding of £1.7m to cover the capital costs of the preferred option was approved, noting that the scheme was self-funding over a short timescale thereafter.


(4)       It was noted that Transport for West Midlands would explore further security measures on the tram network and, following consultations on these proposals with staff, no current customer representatives would be subject to compulsory redundancy.

Publication date: 16/09/2019

Date of decision: 13/09/2019

Decided at meeting: 13/09/2019 - WMCA Board

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